Shana has over 7 years’ experience within the LJ Hooker network and absolutely loves the well-known and trusted brand. As the Customer Service Manager, Shana is an extra point of contact for all our clients to ensure the lines of communication remain open and transparent.
Customer service is an integral part of our business and allows us to capture feedback to improve our services and to ensure that the quality and service provided exceeds our customer expectations.
Shana has a passion for delivering outstanding service to all our clients and is always willing to go above and beyond to ensure a premium result is consistently achieved. Her positive and friendly attitude makes is easy for her to build trust and strong long term relationships with all our clients guaranteeing repeat and referral business.
“I am so honoured to be a part of LJ Hooker South Australia’s No. 1 Office and truly believe that nobody does it better!”
- Captains Club Member (Top 15%) - 2018
- Top Customer Experience - 2018, 2019