Emma Stevens

Property Investment Manager

Emma joined LJ Hooker in 2016 with several years’ experience in Property Management. Growing up, Emma has always worked in customer services roles which have enabled her to understand the importance of the service she provides to her customers.

She demonstrates strong communication skills and high attention to detail which in turn enables her to understand her client’s needs and ensures she is able to achieve accurate and optimum results.

Emma is always willing to go that extra mile in order to achieve the best possible results for her clients. Her happy and friendly personality makes her very approachable and easy to build a professional relationship with.

Emma's dedication has seen her inducted into the LJ Hooker Captains Club, benchmarking her performance in the top 15% of LJ Hooker Property Managers in Australia and New Zealand.

Her strong work ethic and knowledge of the Legislation ensures your property is always managed to a high professional standard each and every day. Emma is a very dedicated Property Manager and is always attending extra training to further expand her knowledge and improve her service.


  • Captain's Club (PIM)
    Captain's Club (PIM)

What our customers say

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So far we are happy with Emma. Good communication timeliness.Always get useful suggestions from Emma.

Jessie

We are very happy with Emma handling our property. She responds promptly to any concerns we have and keeps us informed with whatever may be required.

Heather White, Hove

Appreciate Emma for her good work and she performs in a professional and timely manner.

Fred, Lightsview

We are very happy with Emma handling our property. She responds promptly to any concerns we have and keeps us informed with whatever may be required.

Heather - Landlord

We've been overseas in Scotland for several years, and Emma took a lot of the stress away from letting out the house long distance. She was helpful and professional throughout, across a number of issues with the house, and was prompt with responses, which helps a lot when there are large time zone differences. While we have returned to live in the house again now, we will definitely look into LJ Hooker Walkerville in future if we rent one of our houses out again.

Andrew & Eeli - Landlords

Emma you have been great going above and beyond the call of duty to help me with my move from interstate. Thanks again for your time and extra effort!

David - Tenant

Emma, I would like to say thank you for all your hard work this past financial year. You are always prompt with communication which makes coordinating work orders and repairs easy. We look forward to continuing work with you in the future.

Jim Farnan - Adelaide Total Electrical

Emma was very efficient and kept me on track. When I emailed her and got an out of office message back was very well done and good business practice. Thank you Emma

Susan - Tenant

We are very happy with Emma Stevens and when we contact her we always get a prompt reply. I would not hesitate to recommend her to family and friends!

Ian Jenke - Broadview

Emma and the team were always timely and up-front with their professional advice and recommendations. It was a difficult period (a lengthy renovation) but LJ Hooker's were always available for guidance. They are approachable and knowledgeable about their industry.

Mr Lott

Since taking over 12 months ago, Emma has continued to maintain the excellent standard set by her predecessor. There have been quite a number of maintenance issues that needed to be attended to and she has attended to them in a very timely and professional manner. From the follow up required from the regular inspection reports, to issues raised by the tenants, I feel they have been addressed in a very competent manner.

Van Rakowski

Emma has my absolute confidence in looking after my interests. Her communication is swift, clear and she acts promptly on my behalf. She has an engaging and sincere personality.

Tom

Emma Stevens is always prompt in dealing with any questions I may have and super-efficient at dealing with any repairs or problems. I would be absolutely happy to recommend Emma Stevens to anyone needing property management.

Linda Evangelistis

We have been well pleased with your standard of service to both of us, and I thank you for this.

Stephen Beaumont

Firstly I'd like to say thank you for the excellent work yourself, Giulia and the staff at LJ Hooker have provided to this property and my previous property almost 8 years ago. You have been managing my properties for nearly 10 years and you have done an excellent job. I will highly recommend LJ Hooker Walkerville to my friends and family.

David Atchia

Thank you for everything you are doing for us we appreciate your service very much. Your customer service is excellent, keep up the great work.

Bob and Barbara

Thank you Emma for acting promptly in resolving the teething problems we had initially in renting out the property. Looking forward to your continued support and advise.

Amy & Andrew Saldanha

Emma Stevens was always quick to respond to any contact made and was always aware of my requirements.

Terry Close

We are very impressed with the service provided by the staff at LJ Hooker Walkerville, they have been wonderful!

Sally Neumann

Emma has always provided timely and clear communication to me. This has been valued when re-letting the property given the changing dynamic in the rental market with the growth in available stock due to the marked increase in investment properties. I look forward to continuing my association with Emma Stevens in the management of my townhouse.

Robert Stockham

In all communications with Emma, I have been very happy with her clear understanding of my needs and her prompt attention to detail.

Tom Frossinakis

We found Emma Stevens to be very prompt in replying to our emails. Emma always answered our questions and explained everything well. I would recommend Emma for her prompt and professional service.

Ian and Desma Jenke

Thank you so much for your help and high levels of professionalism. During your time as our property manager - I have been extremely happy with your help. Thanks once again.

Madeline Kuhndt

Emma is very good at what she does. Helpful and keeps us informed. Nothing too much to ask.

Rob Shearwood

Thanks for the report. It’s the first time I have seen a report having detailed photos and appreciate how you are managing this property.

Lilly

My Awards

  • Captain's Club (PIM) - Apr 2018